Keep it cold
DNEVEN advises keeping spiku refrigerated. After receiving an order, place the box on a level surface and avoid leaving it in a hot area for an extended time. When serving, remove only the portion you need so the remainder stays protected.
Use a clean, closed container for pieces removed from the original packaging. This helps shield the cake from other refrigerator aromas and reduces exposure that can dry its surface.
Understand the vacuum guidance
DNEVEN's published information says vacuum packaging helps spiku last for up to two weeks before the seal is opened and four days after opening. This assumes proper refrigeration and should not replace checking the actual package and product.
Read the label and instructions supplied with the order because they are closest to the product you received. If the package is damaged, swollen, leaking, or the cake shows a questionable change, do not consume it and contact the ordering branch.
Plan the handover
For a gift, arrange pickup close to the handover time so the recipient can refrigerate it promptly. Let the recipient know the box should be kept cold, especially when the gift will not be opened immediately.
For travel outside the city, confirm current services, sizes, and instructions on WhatsApp. Travel conditions vary, so branch guidance for a specific order is more useful than a general assumption.
